Relating is one of the most important parts of life. It has a major role in determining the success of an individual and any organization.
The world we create around us is the result of our communication skills. The response to our interactions with others creates the environment in which we work and we live. And the response from others depends on the quality of our communication. Once we realize this, it becomes so important to bring awareness to the act of communication, as it is the key to our success.
Awareness/consciousness is the path to excellence in communication and excellence in communication is the path to success.
Team performance is a direct reflection of communication quality. Poor communication leads to conflict and misunderstanding resulting in negativity and ineffectiveness. The right communication enhances trust, commitment, support and harmony. Leadership and team building have their roots in communication skills. The right communication is the bridge between each one in the teams for its togetherness and peak performance.
Participants in this workshop will have the opportunity to learn to master effective communication in organisational relationships, develop an understanding of team building and a high level of commitment, manage the meetings and create a creative working atmosphere. Awareness in communication can directly result in solving the issues, conflicts and misunderstandings.
In this workshop, participants will practice the art of dialogue, the art of listening and the refining of perception in communication dynamics. The workshop methodology includes discussions, interactive and active techniques, as well as self-awareness exercises for experiencing the subtleness of the communication processes. An in-depth understanding of communication processes develops the right attitude, which also inspires others to create an environment of excellence.
Finally, the workshop helps and supports you in developing your self-confidence, enhancing your understanding of yourself and also your capacity to factually understand others. This understanding of the self and others empowers one to deal with challenges and create effective behaviours in actual situations within the workplace and elsewhere.
Course Topics
- What is Communication?
- How does "Communication" work?
- Determining the responsibility for the result of a Communication?
- Awareness of "What is the goal of this Communication?"
- The art of truly 'Listening'
- Measuring effectiveness while communicating
- Non-verbal Communication
- Using Body and Voice for Effective Communication
- Factors affecting our Communication
- Finding appropriate tools of Communication in a particular situation and with a particular person according to the need of the moment
- Flexibility and options available in our Communication
- How to relax in difficult situations
- Observing and changing our belief system about ourselves and others
Creating Positive Change
Understanding the change that can positively contribute to the atmosphere, teams and productivity of organizations where individuals know the art of communication.
